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Privacy Policy

Privacy Policy

This Privacy Policy explains how FrameCraft Studio processes personal data for its photography studio services, including product photography for small brands, local retailers, and independent makers. It applies to site visitors, inquiry contacts, and clients who use our booking, planning, production, review, and delivery processes.

Terms of ServiceContact
Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Contact Information

Contact Information

Email contact
[email protected]
Telephone contact
+90 501 703 95 57
Postal address
Ahatlı, 75. Yıl Caddesi 130A, 07090, Antalya, Antalya
Privacy inquiries
[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing activities. They may also object to processing in limited situations and request clarification about how their data is used.

Available rights may vary depending on the legal basis and the nature of the request.

To protect privacy, we may ask for information needed to confirm identity and locate the relevant record. Some requests may be limited where the data must be kept for legal, accounting, security, or contractual reasons, or where disclosure would affect another person’s rights.

Requests are reviewed with reasonable verification before any disclosure or correction is made.

We keep personal data only for as long as needed for the relevant inquiry, project, accounting record, dispute handling, or legal obligation. After that period, data is deleted, anonymized, or archived in a restricted form where retention is still required.

Retention depends on the type of record and the reason it was collected.

When we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The version in effect is the one posted at the time of review, unless a later effective date is stated.

This policy may be revised to reflect changes in our practices, services, or legal obligations.
01

Data We Collect

We may process identification and contact details, inquiry content, booking and project information, product counts, shot lists, reference materials, payment-related records, delivery preferences, communication history, and technical data such as device and browser information. Where a client submits product images, brand materials, or review comments, we process that content to manage the requested service and related administration.

The categories of data collected depend on how a visitor or client interacts with the site and booking process.
02

How We Collect Data

We collect data when a person submits a contact or booking form, sends an email, makes a phone inquiry, joins a planning call, shares reference images or shot lists, reviews proofs, or completes payment-related steps. Some technical data is generated automatically through normal site use, including log data and cookie-based information.

Information is received directly from users, from service communications, and from technical systems used to operate the site.
03

Cookie Types

The site may use essential cookies for core functions, preference cookies to remember basic settings, and analytics cookies to understand site performance and usage patterns. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier by the user.

Cookie use is limited to common operational and analytical purposes.
04

Cookie Controls

We use standard browser and device controls to manage cookie preferences where available. Disabling some cookies may affect site functions such as form handling, session continuity, or basic performance measurement. Browser settings can also be used to clear stored cookies after a visit.

Cookie settings can usually be adjusted in the browser, and some cookies may be limited through device controls.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange planning calls, manage sample approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure the site, and meet legal or accounting obligations. We may also use limited technical data to improve site reliability and understand how the site is used.

Processing is limited to the operational purposes described here and to related legal requirements.
02 · Sharing

Service Providers

We may share personal data with service providers that support hosting, communications, file delivery, payment processing, analytics, or administrative operations. Where we use such partners, they are expected to handle data under confidentiality and security obligations consistent with their role.

Operational partners receive only the information needed to perform their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with a lawful request, court order, tax obligation, or similar legal process. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is necessary and proportionate in the circumstances.